EXTON, PA — Translogistics, Inc. (TLI), a trailblazer in the 3PL and managed logistics space since its founding in 1994, is rewriting the playbook for modern transportation management. With a near-perfect 4.9-star Google rating across 286 reviews, TLI has officially earned the highest customer satisfaction score in the third-party logistics (3PL) industry—outshining freight brokerage competitors who are either plagued with negative reviews or now attempting to hide them altogether. We urge readers to google their current provider and see if they have taken down their google ratings altogether.
Operating under the brand name “TLI” since late 2023, the company is far from a newcomer. In fact, TLI predates most of today’s big-box freight brokers and has spent the past three decades building an unmatched reputation for excellence in managed logistics, freight brokerage, and multi-modal transportation. Headquartered in Exton, Pennsylvania, TLI is trusted by manufacturers, distributors, and enterprise-level supply chain professionals across the United States and beyond.
TLI’s impressive growth in the first half of 2025 speaks for itself. The company has added 89 new customers so far this year and launched several new business lines tailored to the increasingly complex needs of modern supply chains. Whether you’re a small business shipping a few pallets a month or a publicly traded company managing a global supply chain, TLI’s services are built to scale. Their freight programs are strategically tiered—Gold, Platinum, and Diamond—ensuring that every shipper receives a customized solution that aligns with shipping volume, operational complexity, and service requirements.
The Gold Program is perfect for small but growing businesses, providing access to volume discounts on both LTL (less than truckload) and FTL (full truckload) shipments. This tier offers contract-level pricing that helps reduce costs from the outset. For mid-sized companies looking for more control and visibility, the Platinum Program steps it up with advanced freight consolidation, shipment benchmarking, custom RFP sourcing, and business intelligence tools via TLI’s proprietary transportation management system (TMS), ViewPoint TMS. At the top of the spectrum, the Diamond Program caters to enterprise-level and publicly traded companies, offering a fully managed logistics experience that includes ERP and WMS integration, custom contract and lane management, mode optimization, custom KPI dashboards, and a dedicated account manager.
In addition to these freight management programs, TLI has launched new business lines to enhance its reach and value. TLI Express is an independent asset-based flatbed carrier wholly owned by TLI, expanding the company’s capabilities in flatbed freight while securing better freight rates then the competitors. TLI also launched MyFreightAudit a specialized platform for enterprise freight invoice auditing, complete with automated GL and cost center coding. Currently, over $236 million in freight spend is processed through TLI’s comprehensive freight invoice audit program annually, ensuring accuracy, compliance, and cost recovery for shippers across all transportation modes. They also offer mitigation and disputes and have deployed a density calculator directly into their TMS to prevent reclassifications from occurring to begin with. For freight forwarders and smaller brokers looking to expand their modal coverage, CoBrokerPro delivers a robust multi-modal logistics engine backed by TLI’s infrastructure and expertise. Typically these smaller freight brokers are only offering one mode of transportation at a time, and through utilizing ViewPoint TMS they can offer their customers multi-modal solutions to provide a better service offering while gathering improved tracking and reporting.
TLI’s technological edge is a major differentiator in the crowded logistics field. Recent upgrades to the award-winning ViewPoint TMS include a parcel optimization module that compares real-time freight rates between parcel, LTL, and volume LTL shipments. Artificial intelligence now powers drag-and-drop shipment data entry, streamlining the generation of Bills of Lading and eliminating manual input. TLI is truly light years ahead of the competition when it comes to their tech stack. The TMS system also includes multi-stop FTL tools, and customized accessorial tiers for excess-length freight and instant access to cargo liability insurance at the time of booking— many critical features other freight brokers or 3PL currently offers.
As the industry adapts to the NMFTA’s new density-based NMFC coding system, TLI is already ahead of the curve. Partnering with a top-tier dimensionalizer vendor, the company has ensured that its ViewPoint TMS is fully compliant—something TLI planned for over four years ago when they deployed the density calculator directly into the transportation routing system during order entry, proving its foresight and dedication to regulatory readiness.
TLI backs its TMS technology with unparalleled managed logistics services. These include free freight invoice audit recoveries provided to accounts—totaling over $600,000 returned to diamond customers in the past year alone—freight claims management, and strategic RFP sourcing. In 2024, TLI routed over 100,000 shipments across North America and international markets, serving more than 50 industries and managing over 85 million freight miles with a vetted carrier network of more than 30,000 transportation providers.
The Transportation RFP service is another strategic advantage. TLI handles everything from data cleansing to bid analysis, delivering 10–15% average cost savings for clients. TLI offers routing and support for every freight mode. From small parcel to LTL and FTL truckload solutions, from dry van and temperature-controlled shipping to flatbed, intermodal, expedited, and even international LCL and FCL shipments—TLI customers say they are truly an all-in-one logistics partner. Clients focus on data-driven decision making, rather than living trapped in spreadsheets. The process ensures true transparency with apples-to-apples tariff comparisons and filters and vets motor carriers using tools like Highway, TIA Watchdog, and DOT databases. Strategic insights generated from TLI’s TMS allow customers to make smarter, faster decisions that drive down costs and improve service. It also provides corporate controls of accountability by leveraging the buying power of all branches and subsidiaries to ensure the freight spend is properly optimized.
TLI also aids the manufacturing and distribution industry in freight claims management, helping customers recover over $1.2 million across 914 shipment claims in 2024. With a claims ratio measured in basis points, this is a rare metric that showcases TLI’s operational precision. While many freight brokers leave customers to fend for themselves during claims disputes, TLI provides hands-on, proactive support. TLI also makes it very easy within the system to acquire additional insurance coverage should the need arise.
The company’s roots and leadership only reinforce its customer-first culture. Founded in 1994 by Philadelphia native Scott McDevitt, TLI has grown steadily through grit, innovation in technology, and trust. Scott shifted into the Chairman role in 2023, appointing expert Ron Chelli as CEO. Ron brings a unique blend of executive logistics leadership and client empathy, having previously served as President of a major distribution company—as a TLI customer himself. His firsthand understanding of what shippers really need has reshaped TLI’s internal culture. Under Ron’s leadership, TLI launched empathy training across the team, doubling down on service quality and creating a culture that truly understands what it means to “Deliver a Five-Star Experience.”
That motto isn’t just a slogan—it’s a mission. In today’s world where every experience is reviewed, TLI believes your logistics provider should be no different. Many big-box brokers have disabled their Google review pages due to poor ratings, yet consumer platforms like TrustPilot still highlight their dismal one-star reputations. In contrast, TLI proudly invites review transparency and consistently earns five-star ratings because of their unmatched service and reliability.
We recently took the time to read through some of TLI’s 5-star reviews and were struck by the consistency and depth of customer praise. Ashley Donovan shared, “I have personally dealt with at least six different brokerages over the last five years, and Translogistics is leaps and bounds ahead in customer service, availability, and transparency. John Shaw and his team are SPECTACULAR. They are always attentive, as well as easy and enjoyable to work with. Other companies would take hours, if not days, to respond to quotes and frequently dropped the ball on pickup requests. In comparison, after working with TLI over the last three years, I can honestly say they have never once left us hanging and deliver quotes faster than I’ve ever seen. John and his team have handled every request I’ve thrown their way with the utmost professionalism and attention to detail—whether it’s a box truck, flatbed, full trailer, or LTL. They deserve more than the five stars I can give them.”
Another reviewer, Vanessa Neuman, wrote, “I wanted to take a minute to express my gratitude to TLI. Mary Messinger is so very quick to respond to my requests and works hard to find the best pricing. Just today, she saved my company over $4,000! This is why I will always work with TLI—my #1 pick for all of our transportation needs!” One thing that stands out across nearly all of TLI’s reviews is how often customers mention specific team members by name. This reflects a company culture built on empathy, consistency, and personal connection. Through empathy training and a genuine commitment to human interaction—especially in a post-COVID world where many felt isolated—TLI has created more than just a 5-star shipping experience; they’ve cultivated meaningful relationships. When I asked about this need to offer urgency and respect to everyone Joseph McDevitt at TLI responded, “My father said it best, Be nice to everyone, because you never know the day you meet your best friend.”
