WARSAW (Reuters) – Poland’s antitrust and client safety watchdog imposed a superb of 106.6 million zlotys ($27.3 million) on PayPal (NASDAQ:) Europe for failing to spell out to customers in its contractual clauses actions for which they could be fined, UOKiK mentioned on Monday.
UOKiK mentioned that prohibited actions which may incur penalties have been described in an unclear approach and customers might not perceive precisely what was not allowed and what motion the corporate may soak up such instances.
“PayPal clauses are general, ambiguous and incomprehensible. When reading these provisions, a consumer cannot predict which of their actions may be considered prohibited, or what sanctions may be imposed on them by the entrepreneur,” the pinnacle of UOKiK, Tomasz Chrostny, mentioned in a press release.
“Therefore, PayPal has an unlimited possibility to decide at will whether the user has committed a prohibited act and what penalty they will face for it, which may be, for example, blocking money on the account.”
The choice isn’t last and PayPal has the likelihood to attraction to a courtroom, UOKiK mentioned.
“PayPal is committed to treating its customers fairly and giving them accurate, easy to understand and transparent information,” the corporate mentioned in an e-mailed remark.
“We have been working closely with UOKiK throughout its investigation, and we are reviewing today’s announcement. As UOKiK states, this decision is not final and there will be an opportunity to appeal,” it added.
($1 = 3.9055 zlotys)
