Our reader ballot in the present day asks: When somebody is overtly hostile and unprofessional, how do you cope with it?
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I get hostile again. Battle hearth with hearth. – 7%
I inform them they’re appearing inappropriately and to cease. – 53%
I ignore it and proceed appearing professionally. – 35%
I keep away from the battle and ask somebody to assist mediate. – 6%
Tacitly Approving Unhealthy Conduct. Whereas 60% of you’re direct with somebody who’s overtly hostile that their habits is unacceptable, 40% of you let the habits slide by ignoring it or avoiding it. Whereas this method may also help tensions subside within the quick time period, it alerts to the particular person misbehaving that their conduct is suitable since there are not any penalties for the habits. If somebody is appearing in a fashion inconsistent with anticipated behaviors, it’s greatest to supply suggestions to that impact – both within the second or shortly thereafter. Ignoring dangerous habits will solely get you extra of it sooner or later.
– Mike Figliuolo at thoughtLEADERS, LLC
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These outcomes had been initially a SmartPulse ballot in SmartBrief on Leadership which tracks suggestions from greater than 240,000 enterprise leaders. Get smarter on management and join the SmartBrief on Leadership e-newsletter.
