With first profitable deployment at The Financial institution of East Asia (OTC:)
HONG KONG, Dec. 18, 2024 /PRNewswire/ — HKT (SEHK: 6823) and LeapXpert at present introduced a collaboration to supply safe and regulatory compliant digital communication options for companies, particularly monetary establishments, with first deployment by The Financial institution of East Asia, Restricted (“BEA”).
Leveraging HKT’s strong fastened and cellular community infrastructure in addition to experience in system integration, together with LeapXpert’s expertise in offering complete communication compliance options, this collaboration allows companies to speak with their clients utilizing the popular channels of the latter, together with social media platforms reminiscent of WhatsApp, WeChat and extra, whereas upholding regulatory compliance necessities. It additionally eliminates the necessity for workers of companies to change between a number of messaging apps.
Whereas regulatory necessities mandate recordkeeping for communications on numerous channels together with messaging apps, LeapXpert’s Digital Communications Governance and Archiving (DCGA) options guarantee communications are ruled and in compliance with strict regulatory necessities. It additionally facilitates archiving and surveillance of exchanged info to forestall the sharing of delicate knowledge and defend the platform from viruses or malware assaults by way of information switch.
Steve Ng, Managing Director of Business Group, HKT, stated, “Amid an increasingly stringent regulatory environment, it is more important than ever for businesses to safeguard the security of their interactions while ensuring customer convenience. We are pleased to collaborate with LeapXpert on bringing regulatory compliant digital communication solutions to businesses. As a trusted partner to enterprises, we are dedicated to providing them with solutions that offer high levels of security and data protection while enhancing customer experience.”
BEA, a Hong-Kong-based monetary companies group, has deployed The LeapXpert Communications Platform, underpinned by HKT’s connectivity infrastructure, because the devoted enterprise messaging answer for workers to speak with clients. It allows clients to proceed having fun with their most popular native messaging apps, on this case WhatsApp and WeChat.
Stephen Leung, Group Chief Info Officer, Normal Supervisor and Head of Know-how and Productiveness Division at BEA, stated, “We are excited to adopt LeapXpert’s communication solution through HKT’s infrastructure. The solution enables a secure and centralised platform to conduct real-time communication with customers, enhancing our interaction capabilities while keeping compliance requirements in check. This collaboration contributes to BEA’s vision to be a preferred and trusted banking partner for our customers.”
Avi (JO:) Pardo, Co-founder and CBO of LeapXpert, stated, “HKT’s collaboration with LeapXpert exemplifies how businesses can enhance their offerings by integrating our advanced communication solutions. By integrating our platform with HKT’s services, we create a unique market differentiator that delivers significant value to enterprise customers. Together with HKT, we offer cutting-edge communication solutions that cater to the precise needs of modern, single-identity responsible business communication.”
About HKT
HKT is a know-how, media, and telecommunication chief with greater than 150 years of historical past in Hong Kong. As town’s true 5G supplier, HKT connects companies and other people regionally and globally. Our end-to-end enterprise options make us a market-leading digital transformation companion of selection for companies, whereas our complete connectivity and sensible dwelling choices enrich individuals’s lives and cater for his or her numerous wants for work, leisure, schooling, well-being, and even a sustainable low-carbon way of life. Along with our digital ventures which assist digital financial system growth and assist join Hong Kong to the world as a world monetary centre, HKT endeavours to contribute to sensible metropolis growth and assist our group tech ahead.
For extra info, please go to www.hkt.com.
LinkedIn: linkedin.com/firm/hkt
About LeapXpert
LeapXpert, the accountable enterprise communication pioneer, offers enterprises peace of thoughts by way of ruled communication options. The LeapXpert Communications Platform allows ruled, compliant, and safe communication between enterprise workers and their shoppers throughout shopper messaging channels, whereas leveraging Communication Intelligence to boost front-office worker productiveness and decision-making. LeapXpert, a Gartner (NYSE:) Cool Vendor, is headquartered in New York, with workplaces in London, Tel Aviv, and Asia. Tons of of enterprise clients, with lots of of hundreds of customers in additional than 45 international locations, depend upon LeapXpert day by day for Digital Communications Governance. For extra info, go to www.leapxpert.com.
Issued by HKT Restricted.
HKT Restricted is an organization included within the Cayman Islands with restricted legal responsibility.
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